Support
Frequently Asked Questions
Search FAQs
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True Bond Online is a modern matchmaking and discovery platform where
adults can explore compatible profiles and build meaningful
connections at their own pace.
You sign up, set your preferences, browse profiles, and connect if you
feel a vibe. It’s simple, smooth, and user-controlled.
The platform supports both — Users are free to decide what kind of
connection they’re looking for. Every journey is personal.
User information is handled with privacy-focused systems and
responsible data practices. Your details are not shared for marketing
or resale. For full details, see the Privacy Policy.
No. Phone number sharing is optional and fully in your control. You
choose what you share and with whom.
Yes. Users can connect and communicate through the platform features
and explore compatibility comfortably.
Basic checks and guidelines help maintain a clean environment, but
Users are encouraged to make smart, independent decisions while
interacting. Profiles may still be incomplete, inaccurate, or
misleading, and the Platform has no duty to verify identity.
Yes. You can reach out through email or WhatsApp, and the support team
will guide you in a professional way:
support@truebondonline.in / https://wa.me/919762958082
No. The platform is strictly for adults aged 18+ only.
No. Every match depends on compatibility and User decisions — no
pressure, no commitments. The Platform simply helps you discover
possibilities.
Only if you choose to. Every interaction is flexible and entirely in
your comfort zone. Offline meetings are always your personal decision.
Yes. Users may receive optional suggestions or assistance designed to
make the experience easier and more confident. Guidance is advisory in
nature and does not guarantee outcomes.
No hidden charges. Any paid features — if offered — will be clearly
shown before use. Please review the Refund Policy for payment rules.
Yes. You are free to delete or stop using the Platform whenever you
want. Some data may be retained in backups for legal and security
reasons, as described in the Privacy Policy.
No. Brokers are not employees or agents of the Platform and act
independently. The Platform is not responsible for any promises,
advice, or actions by Brokers, especially outside the app or on third
party channels like WhatsApp.